We understand that buying a product online can lead to misunderstandings so we’re happy to accept a return for a store credit or exchange on products in new and unused condition within 30 days of delivery.

Simply return any eligible purchase from Dauelsen within 30 days from the date of delivery by filling out the form below. Your return must be received within 30 days from the date of delivery. Shipping and handling fees are ineligible for credit. In the event an error is made by Dauelsen, a return shipping label will be provided.

So what happens when you receive my return? We will inspect it. Then we will process your store credit within 2 business days. Store credits are issued by giving you a credit code you may apply to your next order. You may redeem it by adding your desired products to our cart and during the checkout process and then applying the code.

The few exceptions for items that cannot be returned include:

Wraps, rolls and sheets of film
Precut Paint Protection Kits and PPF Film
4″ x 6″ Sheets and Samples
Special Order Items
Custom Designed Products
Manufactured Products
Items Marked “Non-Returnable” (clearly indicated on the product page before placing your order)
Personalized Items (custom engraved or embroidered)

Product Replacement

If your order arrived damaged or incorrect and you wish to have an exact replacement per the original order, we request that you take a photo of the product(s) and Contact US. You will be asked to email it to us as an attachmen.

At our discretion, we may request that you return the product(s) for quality control purposes.